Privacy Policy

Last updated: 21 October 2026

This policy explains what personal information Sellit collects when you use sellituae.com, why we collect it, who we share it with and what choices you have. Sellit decides how this information is used and is responsible for it.

Sellit is operated by Sellit Portal (Business Bay, Dubai, United Arab Emirates), trade licence no. 1662860 issued by the Department of Economy and Tourism, Dubai.

1. What we collect

  • Account: your email address, name and password, or the name and email address Google shares with us when you sign in with Google. Passwords are stored in protected form by our platform provider. We cannot read them.
  • Profile: your account type (private or business) and, if you choose to add them, a display name, phone number, company name and company logo.
  • Ads: everything you put in an ad, such as the title, description, price, category, location, photos, vehicle details and an optional phone number.
  • Messages and bids: the conversations you have with other users through Sellit and the bids you place, together with your name.
  • Saved ads and saved searches, including whether you want email alerts for a search.
  • Reports you send about ads, and emails you send to us.
  • Business verification: if you ask for the Verified badge, the copy of the trade licence you send us and the business name on it. We use the licence only to check it and we do not publish it. The business name is shown with the badge.
  • Technical information: IP address, browser and device type, pages visited and the date and time. Our hosting platform records this to run and protect the service.

Sellit does not process payments, so we never collect card or bank details. We do not ask for personal identity documents.

2. How we use it

  • To create and manage your account and show your ads.
  • To deliver your messages and bids to the other person and to tell them by email that something is waiting.
  • To send service emails: email verification, password reset, new messages, new bids, saved search alerts and reminders when your ad is about to expire or has expired.
  • To suggest ad details automatically from your photos.
  • To keep Sellit safe: handling reports, preventing fraud and misuse, and applying our terms.
  • To fix problems and improve the service.
  • To meet legal obligations.

We do not sell your personal information and we do not share it with advertising networks.

3. What other people can see

  • Ads are public. Anyone can see the content of your ad, its photos, its location and your display name or company name. Search engines may index ads. A phone number you added is not part of the public ad: it is shown only to signed-in users who ask for it, and one account can look up a limited number of phone numbers a day.
  • Photos are stored at public links, so anyone who has the link can open them, also outside Sellit.
  • Your seller page shows your name or company name, whether you are a private seller or a business, and your active ads.
  • When you message someone or place a bid, the other person sees your name and your messages. Your email address is not shared with them.
  • Bids are shown on the ad with your name and the amount.
  • If you use the WhatsApp button or call a seller, that contact takes place outside Sellit and the other person sees your phone number.

We do not show your email address on Sellit pages.

A conversation is visible to the two people in it. Our team can read a conversation when this is needed to deal with a report, to prevent fraud or misuse, or when the law requires it.

4. Automatic suggestions and checks

When you upload photos for an ad, they are sent to an AI service through our platform provider so it can suggest a title, category and details. Nothing is published automatically. You review and edit the suggestions first. Please avoid photos that show other people or personal documents.

If you type a car's VIN (chassis number) to fill in its details, the VIN is sent to the public vehicle database of the US road safety agency NHTSA to look the car up. The VIN is only saved and shown on your ad if you switch that on yourself.

When a business imports its stock, we open the page address it gives us and the pages of the items on it, send the text of that stock page to the AI service so it can list the items, and copy the item photos to our storage. We keep a short log of the addresses read and the number of photos copied, to enforce daily limits.

An ad you are still writing is kept as a draft in your own browser, on your own device, so you can finish it later. It is not sent to us until you post the ad. A review you write about another user is public and shows the first name of your account.

The text and photos of every ad are also sent to that AI service when the ad is posted or changed, to check it against our rules. The outcome can be that an ad is taken offline automatically. You can ask us by email to have a person look at the decision.

5. Who we share it with

We use a small number of carefully chosen service providers who process information on our behalf, only for the purposes below and under agreements that require them to keep it secure and confidential:

  • A website platform provider: hosting, database, user accounts, file storage and the AI features.
  • An email delivery provider: sending automatic emails, such as message and bid notices.
  • Google: sign-in with Google, if you choose it, and our own mailbox (Google Workspace).

We may also share information with the competent authorities when UAE law requires it, or when this is needed to protect the rights and safety of users and of Sellit.

If Sellit is moved into a company or taken over by another party, your information moves with it and stays covered by this policy.

6. Where information is stored

Our service providers store and process information on servers outside the UAE, for example in the United States and the European Union. By using Sellit you understand that your information is transferred there. We choose providers that apply recognised security and data protection standards.

7. How long we keep it

  • Account and profile: until your account is deleted.
  • Ads: until you delete them. Deleted ads disappear from Sellit, although copies can remain in backups and in search engines for a while.
  • Messages, bids and reports: as long as needed to run the service, handle disputes and keep Sellit safe.
  • Technical logs: for a limited period set by our providers.

We may keep information longer when the law requires it or when we need it to deal with fraud or a dispute.

8. Your choices and rights

You can:

  • View and change your details on your profile page.
  • Edit, pause or delete your ads under My ads, and remove your phone number from an ad at any time.
  • Switch off alerts for a saved search, or delete the saved search.
  • Ask us for a copy of your information, for a correction, or for deletion of your account and data.
  • Object to a specific use of your information or ask us to restrict it.

Send your request from the email address of your account to info@sellituae.com. We reply within 30 days. You also have the rights given to you by the data protection law that applies in the UAE.

Emails about your account and about messages or bids on your ads are part of the service and cannot be switched off separately.

9. Cookies and browser storage

Sellit only uses the storage it needs to work: to keep you signed in and to remember your language. If you sign in with Google, Google may set its own cookies. Our hosting platform keeps basic usage statistics, such as page views. We do not use advertising or tracking cookies. If that changes, we will update this policy first.

10. Security

We protect information with encrypted connections, access rules that let users change only their own data, and limited administrator access. No online service is completely secure. Use a strong, unique password and tell us right away if you suspect misuse of your account.

11. Children

Sellit is meant for people aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that we have, we delete it.

12. Changes to this policy

We may update this policy. The date at the top of this page shows the latest version, and we announce important changes on Sellit or by email.

13. Contact

Questions about this page? Send us an email and we will get back to you.

info@sellituae.com